I tried copying the files, but that didnt work, the program calapsed when I started it.
Answer by
Swati Dubey
To answer your question about migrating your old user data for the "CanWay" program to a new computer:
Check for Backup/Export Options: Before manually transferring files, check if "CanWay" offers any built-in feature to export user data or settings. This would be the most reliable way to ensure data integrity.
Ensure Program Compatibility: Make sure that the version of "CanWay" on the new computer is compatible with the old data. Sometimes, data formats can change between versions.
Locate the User Data: Identify the correct directories and files where "CanWay" stores user data. This might be in the program's installation directory or under user-specific folders like "AppData" on Windows.
Transfer Files Carefully: If you must manually copy files, ensure that you copy them to the correct location on the new computer. This typically mirrors the file path from the old computer.
Permissions and Rights: Check that you have the necessary permissions to access and modify those files on both computers. Also, make sure that the permissions on the new computer allow "CanWay" to read and write those files.
Reinstall the Program if Needed: Sometimes, after transferring data, reinstalling or repairing the installation of "CanWay" on the new computer might resolve crashes.
Consult Documentation/Support: Look for official documentation or support resources from "CanWay" for guidance specific to their software.
Error Logs: Check if the program provides any error logs that might give insight into why it's crashing upon startup.
By following these steps, you should be able to successfully migrate your user data to the new computer. If issues persist, contacting the software support team might be necessary.
Hi, I use soft during long time and a lot of traces are recorded on my computer and not exported. What is the directory who can record all traces to export all on new computer please ? Thank in advance. Patrick (from France)
A
Answer by
Akash Shah
The directory where the traces are recorded in the CanWay program for Windows may vary depending on the specific configuration and settings of the software. Typically, you can check the program's documentation or settings to find out the default directory for trace recordings. If you are unable to locate the directory, you may consider contacting the software support team for further assistance.
Hello, I'm using CanWay to import gps tracks from multiple GPS trackers. I've now imported all the tracks but when I click on the data log to see information on each track in the track list I keep getting this error message: "An application error occured. Please contact the administrator with the following information: /n/nThe given key was not present in the dictionary...." and am unable to do anything except close the program. Does anyone have any idea or some experience with this error? Who do I contact? I can't seem to find any email to CanWay customer support.
Answer by
Rajesh Gupta
It seems that you are experiencing an error with the CanWay software. Unfortunately, it is unclear who you can contact for customer support as you mentioned not finding any email address. You may want to try searching for CanWay's official website or look for any online forums or communities where users of CanWay software might be able to provide assistance.
I have a GT-730 logger for some years now. Until 03.04.2019 everything was OK. Since 07.04.2019 I observe a wrong date. 22.08.1999 instead of 07.04.2019 => a difference of 7168 days! (or 19,625 years)
I reinstalled the software on a second test computer. Same problem. I am using the software version 1.1.12.
Is it possible that a limit value has been reached in the software for the date? Do other users have similar experiences? I would be very happy about feedback - positive or negative.
A
Answer by
Annika D
I have the same issue. Some time ago, my friend got a mail from Tom Tom, that there was a change in the coordinate-systems and that there were software changes required in order to get the TomTom work correctly after this change. Something about a leap second... so as far as i know right now: there needs to be a change made by some software to be made.
but i don't know if it's the firmware of the logger or the program with which i try to load the data from the logger that needs to be changed. Sadly, as far as i know, right now, no updates for any component for my logger is available. I hope for a solution very soon!!
I can't install it under Windows 7 64bit. Any suggestions?
J
Answer by
Julia Bocchetta
I have downloaded the latest version of the software and it's working just fine. Download the application through the official website and then launch the installation process using Run as Administrator on file.
Hello, I use the GPS Logger GT-750, and have a Windows 7 64Bit system. The software 1.1.09 is working, but I cannot use the "Show in Google Earth" Button, I get a long error message.
After installing software 1.1.12 the Canway Software is not starting at all. The starting screen appears and 3 seconds later the program closes itself automatically. I cannot get it started. Do you have any idea? Furthermore, is it possible to get a *.kml file with altitude information? I want to export my flying tour, but when exporting it to .kml or .kmz I only see Altitude=0?
Thanks for the help.
R
Answer by
Robert Polubinski
Try applying a compatibility tweak on the main executable file. This means you'll have to right click the CanWay executable or shortcut, then go to Properties > Compatibility. Select a previous version of Windows (preferably Windows XP or 7) and then tick the Run as Administrator function as well.
I've started the application and the Show in Google Earth button is not working as well. But I managed to obtain a GPX sample file and loaded it, then the button worked normally. It's also necessary to have the Google Earth application installed on your PC.
To have altitude displayed in KML files, you'll need GPS Visualizer. I also recommend studying the documentation presented by Google.
I cannot get the CanWay software provided with a GPS Sport-Guide Mate or GPS-101 from CanMore working under Windows 7. I have tried several versions back to version 1.1.09 and no one is working. Can you help?
D
Answer by
Dan Angel
In order to fix the problem, I recommend you download and install the latest version of the software. CanWay 1.1.12 is fully compatible with Windows 7 on both 32 and 64-bit architectures. If you have problems, I recommend you contact the support team.
I use the Canway software v1.1.12 with my datalogger GT-750 (Skytraq), bought at Conrad. Canway software is the only software which can read my datalogger. I also use Windows 10. I can download the tracks but I can select only only 1 track at the time to show on the map or to export. I need to see all my tracks at the same time so I can see my whole journey which I made in 3-4 weeks. How do I do that?
Answer by
Stephen Prastman
I've installed the application, but since I don't have a device to attach, it's impossible to select tracks. I've also tried to find certain sample data to load into the application and the results were the same.
There is a manual that you can access through the main menu of the software. Go to Help > Manual and wait for the PDF file to open. You can check the PDF file to see how to work with the software or what you have to do to work with multiple tracks.
The application does not have a built-in print function which means that everything you add onto the application can't be printed. However, you still have the possibility to save the data loaded as CSV file. This means that you can save it as a CSV and then open the file with any text editor and perform the printing this way. You can't print pictures, though.
I tried copying the files, but that didnt work, the program calapsed when I started it.
To answer your question about migrating your old user data for the "CanWay" program to a new computer:
Check for Backup/Export Options: Before manually transferring files, check if "CanWay" offers any built-in feature to export user data or settings. This would be the most reliable way to ensure data integrity.
Ensure Program Compatibility: Make sure that the version of "CanWay" on the new computer is compatible with the old data. Sometimes, data formats can change between versions.
Locate the User Data: Identify the correct directories and files where "CanWay" stores user data. This might be in the program's installation directory or under user-specific folders like "AppData" on Windows.
Transfer Files Carefully: If you must manually copy files, ensure that you copy them to the correct location on the new computer. This typically mirrors the file path from the old computer.
Permissions and Rights: Check that you have the necessary permissions to access and modify those files on both computers. Also, make sure that the permissions on the new computer allow "CanWay" to read and write those files.
Reinstall the Program if Needed: Sometimes, after transferring data, reinstalling or repairing the installation of "CanWay" on the new computer might resolve crashes.
Consult Documentation/Support: Look for official documentation or support resources from "CanWay" for guidance specific to their software.
Error Logs: Check if the program provides any error logs that might give insight into why it's crashing upon startup.
By following these steps, you should be able to successfully migrate your user data to the new computer. If issues persist, contacting the software support team might be necessary.
Hi,
I use soft during long time and a lot of traces are recorded on my computer and not exported.
What is the directory who can record all traces to export all on new computer please ?
Thank in advance.
Patrick (from France)
The directory where the traces are recorded in the CanWay program for Windows may vary depending on the specific configuration and settings of the software. Typically, you can check the program's documentation or settings to find out the default directory for trace recordings. If you are unable to locate the directory, you may consider contacting the software support team for further assistance.
Hello,
I'm using CanWay to import gps tracks from multiple GPS trackers. I've now imported all the tracks but when I click on the data log to see information on each track in the track list I keep getting this error message:
"An application error occured. Please contact the administrator with the following information: /n/nThe given key was not present in the dictionary...."
and am unable to do anything except close the program.
Does anyone have any idea or some experience with this error?
Who do I contact? I can't seem to find any email to CanWay customer support.
It seems that you are experiencing an error with the CanWay software. Unfortunately, it is unclear who you can contact for customer support as you mentioned not finding any email address. You may want to try searching for CanWay's official website or look for any online forums or communities where users of CanWay software might be able to provide assistance.
I have a GT-730 logger for some years now. Until 03.04.2019 everything was OK. Since 07.04.2019 I observe a wrong date.
22.08.1999 instead of 07.04.2019 => a difference of 7168 days! (or 19,625 years)
I reinstalled the software on a second test computer. Same problem. I am using the software version 1.1.12.
Is it possible that a limit value has been reached in the software for the date? Do other users have similar experiences?
I would be very happy about feedback - positive or negative.
I have the same issue.
Some time ago, my friend got a mail from Tom Tom, that there was a change in the coordinate-systems and that there were software changes required in order to get the TomTom work correctly after this change. Something about a leap second... so as far as i know right now: there needs to be a change made by some software to be made.
but i don't know if it's the firmware of the logger or the program with which i try to load the data from the logger that needs to be changed. Sadly, as far as i know, right now, no updates for any component for my logger is available. I hope for a solution very soon!!
I can't install it under Windows 7 64bit. Any suggestions?
I have downloaded the latest version of the software and it's working just fine. Download the application through the official website and then launch the installation process using Run as Administrator on file.
You can download it using the direct download URL as well: http://file.canmore.com.tw/canway/CanWay%20Installer_1.1.10.exe
Hello, I use the GPS Logger GT-750, and have a Windows 7 64Bit system. The software 1.1.09 is working, but I cannot use the "Show in Google Earth" Button, I get a long error message.
After installing software 1.1.12 the Canway Software is not starting at all. The starting screen appears and 3 seconds later the program closes itself automatically. I cannot get it started. Do you have any idea?
Furthermore, is it possible to get a *.kml file with altitude information? I want to export my flying tour, but when exporting it to .kml or .kmz I only see Altitude=0?
Thanks for the help.
Try applying a compatibility tweak on the main executable file. This means you'll have to right click the CanWay executable or shortcut, then go to Properties > Compatibility. Select a previous version of Windows (preferably Windows XP or 7) and then tick the Run as Administrator function as well.
I've started the application and the Show in Google Earth button is not working as well. But I managed to obtain a GPX sample file and loaded it, then the button worked normally. It's also necessary to have the Google Earth application installed on your PC.
To have altitude displayed in KML files, you'll need GPS Visualizer. I also recommend studying the documentation presented by Google.
I cannot get the CanWay software provided with a GPS Sport-Guide Mate or GPS-101 from CanMore working under Windows 7. I have tried several versions back to version 1.1.09 and no one is working. Can you help?
In order to fix the problem, I recommend you download and install the latest version of the software. CanWay 1.1.12 is fully compatible with Windows 7 on both 32 and 64-bit architectures. If you have problems, I recommend you contact the support team.
Hello,
I use the Canway software v1.1.12 with my datalogger GT-750 (Skytraq), bought at Conrad. Canway software is the only software which can read my datalogger. I also use Windows 10. I can download the tracks but I can select only only 1 track at the time to show on the map or to export. I need to see all my tracks at the same time so I can see my whole journey which I made in 3-4 weeks. How do I do that?
I've installed the application, but since I don't have a device to attach, it's impossible to select tracks. I've also tried to find certain sample data to load into the application and the results were the same.
There is a manual that you can access through the main menu of the software. Go to Help > Manual and wait for the PDF file to open. You can check the PDF file to see how to work with the software or what you have to do to work with multiple tracks.
This software is available only for PC, if you own a device with Android then you can try GPS Logger program.
The application does not have a built-in print function which means that everything you add onto the application can't be printed. However, you still have the possibility to save the data loaded as CSV file. This means that you can save it as a CSV and then open the file with any text editor and perform the printing this way. You can't print pictures, though.